![]() ![]() I DONT NEED NO PROOF TO LIE THAT I MOVE FROM ************** IN ORDER TO CANCELL I LIVE IN A APARTMENT MONTH TO MONTH TENANT WITH NO CONTRACT AND CAN LONGER CONTACT LANDLORD OF KCS INVESTMENTS LLC WHOS PRPOERTY WAS RECENTLY SOLD NEPTUNE RESPONDED AND WANTED A MORTGAGE STATEMENT THAT I HAVE MOVED. BOX 7742 THAT THEY ALREADY RECIEVED THESE INSTRUCTION WHERE TO MAIL MY REFUND MY COMPLAINT IS NEPTUNE REFUSED TO CANCEL MY POLICY APON THE CONSUMER REQUEST.īY LAW I HAVE A RIGHT TO CANCEL MY INSURANCE POLICY DUE TO NOLONGER RESIDE AT RESIDENCE.ĪND ALSO REQUESTED ANY REMAINING INSURANCE PREMIUM REFUND CREDIT TO BE MAILED TO MY MY FLOOD INSURANCE POLICY EFFECTIVE DATE THE DATE I MOVED OUT O RESIDENTSĪDDRESS I HAD A POLICY WITH **************** NEPTUNE FLOOD INSURANCE POLICY# **********ĮMAILED NEPTUNE AND CONTACTED NEPTUNE ON MATO CANCEL I have exhausted all my resources and many hours on the phone and have gotten nowhere. If Neptune does not put the money back into my escrow account before Mamy monthly mortgage payment will go up because my property taxes are due and There will be not enough money in my account to pay it. Neptune refuses to reimburse me even with proof my mortgage company called and attempted to speak with them. I have tried to reach out to both my mortgage company and Neptune to help resolve this matter but have had no help. when I got to look it over I saw that they had changed the house to being on a slab foundation that is not correct and I did not make this change. When I renewed my policy I asked to see my documents and it took several attempts to reach anyone. Neptune has made changes to my policy without my knowledge that is incorrect and could put me at great risk for falsifying or misleading information that the title company wrote on all the final paperwork stating the house was on a raised foundation which is correct. The Neptune flood has taken more than 2 payments for 1 calendar year. Loading Form.First transaction date -$1,322.63 Second transaction 12/2022- $1,177 *First Transaction *Second Transaction 12/2022 *Third Transaction - $1,030.17 My Insurance policy states, payments to your escrow account are to only be taken out once a year usually around November and any changes to policy must be told to customers with written consent. If you experience any difficulties or have any questions during or after the claims process, please feel free to contact our office to speak directly to one of our customer service representatives. If your carrier is not listed, please contact our office at (800) 563-5467. Please contact the following numbers when filing a claim. Damage to vehicles and/or property other than your own.From the moment you report a claim, you can count on our team of professionals to gather all the facts, assess the damage and settle it quickly and fairly with a minimum of bother to you. We guarantee that your claim will be assigned to one of our quality claim professionals and handled to your satisfaction. Palmetto Bay (Formerly Mendez M Insurance).Coral Springs (Formerly Depace Insurance).Clermont (Formerly Southern Insurance Group).Palm Coast (Formerly Koch Insurance Services).Jacksonville (A Newton & Young Insurance).Jacksonville (Metropolitan Insurance Services). ![]()
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